Introduction
Welcome to WilsonGMAT.com (the “Website”). This Privacy Policy outlines the types of personal information that we collect, how we use it, and the steps we take to ensure your information is handled appropriately. By using our Website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
Account Information
When you create an account on WilsonGMAT.com, we collect personal information, such as your name, email address, and password. This information is necessary to provide you with access to our services and to communicate with you.
Payment Information
For purchasing our products and services, we collect payment information, including credit card details and billing addresses. We use secure third-party payment processors to handle these transactions, ensuring your payment information is protected.
Communication Data
If you contact us via email, phone, or through our Website’s contact form, we may collect your contact information and any other information you provide during the communication.
Non-Personal Information
Usage Data
We collect information about how you use our Website, such as pages visited, time spent on pages, and links clicked. This data helps us understand user behavior and improve our services.
Device Information
We collect information about the devices you use to access our Website, including IP address, browser type, operating system, and device identifiers. This information helps us optimize the Website’s performance across different devices and platforms.
How We Use Your Information
Providing Services
Account Management
We use your personal information to create and manage your account, provide you with access to our services, and ensure you receive important updates about your account.
Customer Support
Your information helps us provide customer support and address any issues or concerns you may have.
Improving Our Website
Analytics
We use usage data and device information to analyze trends and improve the functionality and content of our Website.
User Experience
Understanding how users interact with our Website allows us to enhance the user experience by making necessary adjustments and improvements.
Marketing and Communication
Promotional Offers
With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our services. You can opt out of these communications at any time.
Personalized Content
We may use your usage data to personalize the content and advertisements you see on our Website, ensuring they are relevant to your interests.
Sharing Your Information
Third-Party Service Providers
Payment Processors
We share your payment information with secure third-party payment processors to complete transactions. These processors are bound by strict confidentiality agreements.
Analytics Providers
We use third-party analytics providers to help us understand how users interact with our Website. These providers have access to usage data and device information, which they use to provide insights and reports.
Legal Requirements
Compliance
We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
Protection of Rights
We may disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of others.
Security of Your Information
Data Protection Measures
Encryption
We use industry-standard encryption technologies to protect your personal and payment information during transmission and storage.
Access Controls
Access to your personal information is restricted to authorized personnel only, ensuring that your data is handled with the utmost care and confidentiality.
Monitoring and Auditing
Regular Audits
We conduct regular security audits to identify and address potential vulnerabilities in our systems.
Incident Response
In the event of a data breach, we have a comprehensive incident response plan in place to mitigate the impact and notify affected users promptly.
Your Rights and Choices
Access and Correction
Reviewing Your Information
You have the right to access the personal information we hold about you. If you find any inaccuracies, you can request corrections.
Updating Your Information
You can update your personal information through your account settings on our Website or by contacting our customer support.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion and Erasure
Account Deletion
You can request the deletion of your account and personal information at any time. We will process your request and permanently erase your data from our systems, except where retention is required by law.
Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once your information is no longer needed, we securely delete or anonymize it.
Opt-Out Choices
Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting our customer support.
Cookies and Tracking
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Website.
Cookies and Tracking Technologies
Types of Cookies
Essential Cookies
These cookies are necessary for the basic functionality of our Website. They enable features such as user authentication and account management.
Performance Cookies
Performance cookies collect information about how you use our Website, helping us understand user behavior and improve our services.
Functional Cookies
Functional cookies enhance your experience on our Website by remembering your preferences and settings.
Advertising Cookies
Advertising cookies are used to deliver relevant advertisements to you based on your interests and browsing behavior.
Managing Cookies
Browser Settings
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies.
Cookie Consent Banner
Our Website includes a cookie consent banner that allows you to accept or decline cookies. You can change your preferences at any time.
Children’s Privacy
Age Restrictions
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
Parental Consent
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information promptly.
International Data Transfers
Transfer Mechanisms
Standard Contractual Clauses
We use standard contractual clauses approved by the European Commission to transfer personal information from the European Economic Area (EEA) to countries outside the EEA.
Privacy Shield Framework
For transfers to the United States, we comply with the EU-U.S. Privacy Shield Framework, ensuring that your personal information is protected.
Data Protection Rights
EEA Residents
If you are a resident of the EEA, you have specific rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.
Changes to This Privacy Policy
Updates and Revisions
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. The revised policy will be posted on our Website with the effective date.
Notification of Changes
We will notify you of any significant changes to this Privacy Policy by email or through a notice on our Website. Your continued use of our Website after the changes take effect constitutes your acceptance of the revised policy.
Contact Us
Customer Support
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our customer support team.
You can reach us via email at support@wilsongmat.com.
Data Protection Officer
If you have specific questions about data protection, you can contact our Data Protection Officer (DPO) at dpo@wilsongmat.com.
Governing Law
Jurisdiction
This Privacy Policy and any disputes arising out of or related to it are governed by and construed in accordance with the laws of the jurisdiction in which WilsonGMAT.com operates.
Dispute Resolution
In the event of a dispute, we will work with you to reach a fair and reasonable resolution. If a resolution cannot be reached, the dispute will be subject to the exclusive jurisdiction of the courts in our operating jurisdiction.